DWC Now Offers 24/7 Quote Guarantee

Distributor Wire, an exclusive partner to electrical wholesalers, extends its services by offering 1 hour guaranteed quotes on the weekends and after hours.

“We have learned our wholesalers are working long and hard hours to ensure superior service levels,” remarked Kyle McBride who is in inside sales at DWC.  McBride continued, “Our mobile technology now gives our sales agents the unique ability to offer guaranteed quotes 24/7 through the DART terminal. This service gives us another competitive advantage while helping our partners procure more market share over the direct channels.”

DWC has always offered a 24/7 emergency order service, like many of the competitors in their space.  However, a 24/7 quoting service is something that is new to the industry and has been received very favorably by many of DWC’s partners.

On Sunday, October 21, 2012 Troy Thomas from Elliott Electric Supply in Longview, TX needed to close an order and submitted a quote to Distributor Wire.  Troy commented, “I sent the quote through my DART account not expecting a response but within 5 minutes I received the quote back and was able to close the order.”

Distributor Wire understands that these situations do come up in an ever competitive market. Their new 24/7 quote service helps to make sure they can meet these demands for their partners.