DWC Blog

Category Archives: Industry 411

DWC’s 7 Year Sabbatical
An excellent perk to reward hard work! For any company, hiring, developing, and retaining good employees is essential to business success. A staff of seasoned, experienced professionals who have mastered their work over several years is better equipped to provide outstanding service to customers. When a company operates with a revolving roster of new hires, the “experience factor” tends to be missing and customer service suffers. There’s much to .
Good Service is Good Business
Customer Service Tips for Electrical Distribution Sales Teams In the current climate, customer experience is one of the main battlegrounds for inside, outside and counter sales teams (often out-ranking factors like product and price). This can be especially true within the field of electrical sales, where customers are more informed than ever before, have expectations that are constantly increasing, and are perfectly willing to switch to one of your .
Prepare to Have a Relaxing Vacation This Summer!
For many, the summer season is vacation season. It’s the time of year when you and other staff members at your electrical distributor might consider taking some time to travel and be with friends and family. Because work doesn’t simply stop while you’re away, taking a vacation can often be stressful. However, with a little communication and preparation, you can set yourself up for a relaxing, well-deserved break and .
Health & Wellness in the Workplace
The modern day work environment is evolving and many electrical distributors are increasing their focus on employee wellness. Distributor Wire & Cable (DWC) advocates its employees to Live Healthy inside and outside of the workplace. A company wellness program can promote productivity and retention while increasing morale and engagement. Start a stretching or exercise routine There are many ways to promote a healthy lifestyle in the workplace. One example .
5 Books that Every Electrical Distributor Salesperson Should Read
As the old saying goes – readers are leaders. If you have a sales role at an electrical distributor and you’re committed to improvement, you likely realize the importance of developing your skill set to be more effective. Books are one of the best knowledge resources to hone your craft. While new titles are constantly emerging, there are some sales books that are simply timeless. Whether you’re new to .
Why Company Culture Matters For The Electrical Distributor
Your electrical distributor has a unique vision, operational style, and its own way of doing things. These elements, among others, help form your company culture. Culture impacts different aspects of your organization. It plays a key role in determining the way your business operates, and how it’s perceived by your customers. From your hiring process and employee engagement, to productivity and service delivery — company culture plays an integral .
Get In There Early!
For project business, becoming involved in the planning stages can lead to increased profitability for the electrical distributor. In the increasingly competitive world of electrical distribution, sales are often lost if salespeople wait around for orders or RFQs from contractors and/or end users. Increasingly, distributors must become engaged early to best position themselves to secure project business. This means developing an understanding of not only the projects themselves, but .
5 Ways to Add Value as an Electrical Distributor
In most markets, electrical distribution is a highly competitive space with wholesalers in direct competition for counter sales and project business. A wide range of factors determine which distributors get the order among contractors, integrators and end users. One of the best ways to capture market share in a competitive arena like this is to offer more value than the “other guys”. Here are 5 ideas to increase your .
Wire & Fables: The Kingdom of Copper
Once upon a time, in The Kingdom of Copper, there was a bustle amongst the royals and the nobles. Stories about wire & cable were being told, and uncertainty spread quickly. The Kingdom knew it had to be stopped, and they began their journey to set the record straight with tales from Wire & Fables. Chapter 1: The Prince & The Part Numbers There were so many part numbers .
DWC STRIKES DEAL WITH GLOBAL SUPPLIER
We are proud to announce an exclusive partnership with Tele-Fonika for medium voltage cables in the U.S. Western territories. As a Master Distributor of specialty wire and cable, we are looking forward to distributing Tele-Fonika’s premium quality cables to our customers. Both of our companies are growing quickly and pride ourselves in quality and customer service  making the partnership an easy decision. “Tele-Fonika has been a great supplier for us in .