Tag Archives: Distributor Wire & Cable

DWC Celebrates 10 Years in Business

DWC Celebrates 10 Years in BusinessDWC is proud to celebrate 10 years in business!

We opened our doors in 2008. Back then, our founder, Bryce Huett, had experience in the wire and cable industry and had spent time in San Francisco working in technology. He had an idea to combine the two industries and create a different kind of company. This company had to have purpose and give people the opportunity to be a part of something that was meaningful.

With a small business loan, Bryce invested money in software development. This investment allowed us to create our own proprietary ERP. As the company began to grow, we started to build our inventory profile, adding commercial and residential wire & cable product groups. Additional growth helped us open seven different cable distribution centers across the United States with the first in Dallas, TX.

In the last ten years, DWC has grown year over year. If you ask anyone on the leadership team, about the secret to making this happen, they will tell you, “It is the DWC Family.”

Building a company with a purpose and giving the people a meaningful experience was one of Bryce’s best decisions. The company purpose, “Develop our family, advance our industry, improve our world,” is what drives DWC’ers every day.

Our commitment to developing our family starts during a new family members orientation and never ends. There are regular team building events and everyone is encouraged to have candid conversations about goals and development. We work at advancing our industry with technology and are consistently looking for ways to make it better. Our digital and marketing teams created the first customer portal, myDWC, in our space. They also introduced fastQuote to electrical distributors, offering wire and cable quotes in less than six minutes! Improving the world has been a big part of DWC since 2008. That year, we supported Toys for Tots and have been increasing our support ever since. We love to celebrate those who give back in our industry and give all DWC’ers days off during the year to volunteer.

We are so proud to have been in business, supporting electrical distribution, for the last ten years and we look forward to continued growth.

DWC’s Toys for Tots Drive 2017

The Holidays can be magical and merry. . .

In 2017, it seemed like Christmas was here in September. Stores stocked their shelves with decorations and the toy commercials started to pour in. Children across the country began counting down the days until Christmas morning. Everything started to become magical and merry! However, for some kids, this time of year isn’t magical or merry. There are a lot of families that run into hard times and need help from their community to make their child’s Christmas dreams come true.

Toys for Tots Gives Back, A Lot!

That’s where the Toys for Tots Foundation comes in. For sixty-nine years, it has been collecting new toys for less fortunate children and distributing those toys as Christmas gifts. For the past 10 years, Distributor Wire & Cable (DWC) has been dedicated to supporting the cause.

“This is my second year participating in the Toys for Tots toy drive at DWC,” said Ann Harrison, Marketing Specialist. “I can’t help but tear up when I look at all of these toys, knowing it will change a child’s Christmas morning and maybe even more than that. It’s incredible to witness everyone’s generosity.”

Our 10th annual Toys for Tots toy drive was a huge success. We collected 900 toys with the help of suppliers, customers, DWC’ers and their families. Direct Wire & Cable, Aerospace Wire & Cable and Wavenet all made generous monetary donations that helped us purchase toys.

Our customers lent a hand by sending us a fastQuote. For every first fastQuote that was placed by a customer between November 7th & December 5th, we donated a toy. 

“Thank you DWC for this outlet to give back. I look forward to this every year! This is another reason DWC is setting the standard for the industry,” said Jon Larson of Winlectric Co. in Fort Collins, CO.

DWC’ers were eager to Give Back, A Lot by bringing in new toys to donate. This year, DWC family members were given a challenge to donate 200 or more toys towards the toy drive. If the goal was reached, DWC’ers got to be entertained with a holiday jingle, performed by Keegan Bast, Director of Sales and Tyler Waggoner, Director of Operations. Within a month’s time, we surpassed our goal!

It is unbelievable what people can do when they work together to support a good cause. Thank you to suppliers, customers and our entire DWC Family for being a part of another outstanding Toys for Tots toy drive. The Marines and Santa will have a full sled of toys to distribute to all the children on Christmas morning.

Life as a DWC Sales Intern

Hello, my name is Jared Karlson. I am Distributor Wire & Cable’s (DWC) Sales Intern. I am currently a student at the University of Nebraska-Kearney (UNK) majoring in Industrial Distribution (ID). The ID Program helps prepare students for a career in technical sales or for a future in business leadership. I am graduating in May of 2018 but the only thing standing in my way is a required internship. Long story short, that is how I ended up at DWC!

Prior to my internship, I didn’t know a lot about DWC or wire and cable but on my first day everyone made me feel welcome. One of my favorite things about DWC is that they have developed a well-rounded, strong culture that makes it enjoyable to be at work. Being in the sales pit daily with all the the account managers was always interesting. I never knew that selling wire and cable could be so fun!

During my internship, my main goal was to work in every department to find out what I loved to do the most. I accomplished this and many projects along the way. One of my favorite things was Outside Sales. I like to talk to people face-to-face. When I traveled with one of our Business Development Specialists, Kyle Emge, I got to experience meeting with customers first hand. The hardest part of the internship was getting a feel for the products. It all started in the warehouse when I took total inventory. Taking inventory helped me understand what products we stock and where they are located. After getting an understanding of our product base, I rolled into the other departments and learned how everyone contributes to DWC.

Jared Karlson, DWC Sales InternIt was a big adjustment getting used to Colorado living. For starters, there is a lot less corn. Also, there aren’t as many cows, making cow tipping out of the question. However, trying new things wasn’t a problem for me! For example, I went hiking and kayaking, checked out a few concerts at amphitheaters and attended Rockies games too. I had a blast over the summer.

No words can describe how thankful I am to everyone at DWC for welcoming me into the family. This was an amazing opportunity to gain experience in the industry. DWC provided me an outstanding insight on how to operate a successful company.

Welcome Wayne Niederhaus

Distributor Wire & Cable (DWC) is excited to announce another addition to our sales team, Wayne Niederhaus. Before joining the DWC Family, Wayne worked as a sales manager at Arrow Electronics for twenty years. He saw some similarities between Arrow Electronics and DWC, which is what first attracted Wayne to DWC. For starters both companies are distributors.  Arrow Electronics is a distributor of computing products, and of course, DWC distributes wire & cable! Another thing he liked was DWC’s purpose and values.

“DWC’s values really spoke to me after working in management for so long. I consider myself a nurturer, and after reading through the values, they really connected with me,” said Wayne.

In his free time, Wayne enjoys fishing the numerous lakes and streams across Colorado. He prefers to fish for trout and bass in the Rocky Mountains.  However, his biggest catch was in Florida during a business trip. Wayne caught a thirty-five pound sheepshead fish! When he isn’t fishing, Wayne enjoys spending time with his wife and daughter.

Give Wayne a call at 888.439.2947 and welcome him to the DWC Family.

Let Us Have It!

Last month we asked you about our customer service, stock, what we could do better for you and more. We told you to let us have it because we’re big kids and could take it. Over 300 of you dished it out in just a few hours. . . And we’re happy you did. Here are the results of YOUR feedback for 2017.

Where does DWC rank on your totem pole?

DWC on the Totem Pole
Many of you said that we were number 1. However, there is certainly some room for growth here. If we are number 2 or lower on your totem pole, please know that we will continue to work toward getting to that number 1 spot. We want to be your “go to!”

How do you rank our customer service?

DWC's Customer Service Level
This brought tears to our eyes. DWC strives for exceptional customer service. The blue on that graph is so beautiful! We’re going to work on the red. . . Good might be acceptable for others, but it isn’t our thing.

When you think of DWC, what comes to mind?

DWC Industrial & Residential
The majority of you answered that you think of DWC for industrial and residential wire & cable. That’s great, because we sell both! If you weren’t aware of our product offerings, talk to your account manager or check out our online product catalog. You can also learn about all the products we sell at distributorwire.com. Our videos are a great tool for anyone wanting to know more about wire & cable. Don’t forget, DWC is also able to dye, stripe and twist wire and there is no additional charge to cut to length!

What would make our customer service better?
We had some suggestions here, like putting a DWC Cable Distribution Center across the street from your location. Someone mentioned that we should have two Robert Saldis! (Robert is one of our Account Managers.) Great suggestions! We would love to be next door to each and every one of you. Plus, two Saldis? Sounds like a party! On a side note, Robert is a twin, so there actually are two Saldis…

DWC's Robert Saldi and twin brother
In all seriousness, some of the things mentioned here were more frequent visits from your account manager and more local stock. We hear you. Jack Pando, former Account Manager, has stepped up to a business development role and will be traveling the U.S. to check in with you. Plus, DWC is committed to growing its inventory. We asked you about the products you are looking for and our procurement department is looking over your suggestions with a fine toothed comb! We will have some exciting announcements about this before the end of the year.
(Believe it or not, you also mentioned that you’d like free candy. We’ll get our Marketing Team on it!)

We want more feedback. Let us have it.
One of DWC’s values is Build 2 Rebuild. We are always looking for ways to make our customers happier and give them the most exceptional customer service possible. We can only do that with your help. If you didn’t participate in giving us feedback, you didn’t miss the boat. Send us your concerns, questions and good thoughts anytime! Talk to your account manager or call and ask for our Marketing Director, Tina Thorpe or Director of Sales, Keegan Bast. They love to talk about DWC, the good, bad and the ugly. Go ahead, let us have it!