An excellent perk to reward hard work! For any company, hiring, developing, and retaining good employees is essential to business success. A staff of seasoned, experienced professionals who have mastered their work over several years is better equipped to provide outstanding service to customers. When a company operates with a revolving roster of new hires, the “experience factor” tends to be missing and customer service suffers. There’s much to .
Distributor Wire & Cable (DWC) is thrilled to announce that our sales team has grown once again with the addition of Account Manager, Sarah Anthony. Raised in the midwest, Sarah hails from Janesville, WI. where she grew up surrounded by her family’s concrete business. Sarah became fond of working with her hands and the physical challenge of concrete work. After high school, she went to college at the University .
Category cable is a type of ethernet cable that has been evolving since its creation. It is used for data transmission in telecommunication systems, computer networks, and security systems. At Distributor Wire & Cable (DWC), we even have our own branded category cable! As businesses, companies, and people expect more from their wire & cable, it is important to future proof systems to last. So, what kind of category .
Customer Service Tips for Electrical Distribution Sales Teams In the current climate, customer experience is one of the main battlegrounds for inside, outside and counter sales teams (often out-ranking factors like product and price). This can be especially true within the field of electrical sales, where customers are more informed than ever before, have expectations that are constantly increasing, and are perfectly willing to switch to one of your .
Aluminum wire & cable is nothing new to the electrical industry. Seen mainly in utility applications, it is now being used more and more in large scale commercial, industrial, and residential applications. Knowing the different applications that these aluminum products are used for will help you quote your customer the right product, and it can help you write the order. ACSR (Aluminum Conductor Steel-Reinforced) Also referred to as an .
– by Ted Jolly Ted Jolly is DWC’s resident “marketing geek” and is dedicated to informing customers about DWC’s outstanding products and services A few weeks ago, my wife, my son, and I spent a sunny Saturday morning attending the Denver Heart Walk with several of my DWC co-workers. It was a beautiful day for a 5k stroll around Denver and a chance for my 10-year-old kid to finish .
For many, the summer season is vacation season. It’s the time of year when you and other staff members at your electrical distributor might consider taking some time to travel and be with friends and family. Because work doesn’t simply stop while you’re away, taking a vacation can often be stressful. However, with a little communication and preparation, you can set yourself up for a relaxing, well-deserved break and .
The modern day work environment is evolving and many electrical distributors are increasing their focus on employee wellness. Distributor Wire & Cable (DWC) advocates its employees to Live Healthy inside and outside of the workplace. A company wellness program can promote productivity and retention while increasing morale and engagement. Start a stretching or exercise routine There are many ways to promote a healthy lifestyle in the workplace. One example .
As the old saying goes – readers are leaders. If you have a sales role at an electrical distributor and you’re committed to improvement, you likely realize the importance of developing your skill set to be more effective. Books are one of the best knowledge resources to hone your craft. While new titles are constantly emerging, there are some sales books that are simply timeless. Whether you’re new to .
If you have a customer with an upcoming project requiring wire & cable, you want to get them what they need, when they need it. In most cases, these projects are submitted to you with tight budget parameters. A cost effective alternative to offering a traditional copper wire product is aluminum. Not all projects are a good fit for aluminum to be selected over copper, so make sure to .