Distributor Wire released its beta version of DART Checkout™ in April of 2011.   DART Checkout™ provides their DART members the unique ability to process their own purchase orders directly from inside their quote.

DART Checkout™ utilizes simple pop-up screens to guide the user through the order entry process.  The customer is able to enter their purchase order number, select their shipping destination, method of shipment, adjust the put-ups and even upload the hard copy of their purchase order from inside the online quote screen.  

“This is not only new to our company but new to our industry.  We knew it would be a big undertaking but the payoff could be even bigger,” remarked Sheila Gentile. 

DART Checkout™ offers the wholesaler many advantages over the traditional order entry process. 

“Orders are processed faster with more accuracy when the customer is able to enter the information. In addition, with this new technology, the wholesalers orders are immediately sent to our distribution center helping to meet critical shipping deadlines,” commented Robert Saldi, sales manager at DWC.

Customer Feedback: 

“Awesome addition to DART!  Smooth transaction from quote to order.  Gives me the tools to go from live chat with my agent,  to quote/order in one step.  Saving time for my customer.  These tools are a great advancement in providing Superior Customer Care!   Definitely setting the standard for other vendors to follow.”—Chad W. Birdie | Border States Electric-Gillette, WY

“Love the new DART Checkout. Very easy to use and convenient.”—Ryan Graham | Royal Wholesale Electric-Salt Lake City, UT

“The DART Checkout is fast and easy. The price to order process was a snap and I didn’t have to pick up the phone.” —Matt Matheny | CED-Steamboat Springs, CO

“The new self checkout addition to DART is NICE! You can make sure what you’re ordering is exactly what you need, including the put-ups that the customer wants. And being able to add the customer name or company that will be picking up the material makes it easier for DWC to get the correct material to the correct guy. Simple, Savvy, Sausage.”—Jason Kullman | WESCO-Denver, CO

This entry was posted on Friday, April 1st, 2011 at 5:03 am and is filed under DWC Events. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.